Frequently Asked Questions
If you are weighing up Neo for your subcontracting business, the questions below cover what most business owners, operations managers and payroll teams ask before subcontractors book a demo on their live jobs. If your question is not answered here, the team is always happy to talk through your requirements directly.
About Neo
The basics about our subcontractor software, who it is built for, and how it differs from generic construction management software.
Neo is subcontractor operations software built to solve common problems around managing crews, labour hours, compliance requirements and site records across multiple projects. Disconnected schedules, manual timesheets, payroll errors and missing site records lead to rework, disputes and margin leakage. Neo replaces fragmented processes with a single platform that keeps labour data, site activity and compliance aligned across every job.
Neo is subcontractor software used by construction businesses managing crews across multiple sites and projects. This includes a wide range of labour‑intensive, field‑based trades, such as concrete placement, concrete pumping, formwork, steel fixing, civil construction and labour hire, that rely on accurate crew scheduling, labour tracking, site documentation and EBA or award compliance to run their business efficiently
Neo is built for subcontractors of different sizes that manage crews across multiple projects. The subcontractor operations software supports both growing teams and larger subcontracting businesses, scaling as workforce size, project count and operational complexity increase.
Spreadsheets and whiteboards rely on manual updates and are often out of date, leading to missed changes, double booking and fragmented records. Neo is subcontractor software that provides real‑time scheduling, automated crew notifications, linked timesheets and site records in a single platform, ensuring crews in the field and teams in the office work from the same up‑to‑date information.
Most construction platforms are built for contractors or project managers. Neo is subcontractor operations software built specifically for subcontractors, focusing on crew scheduling, labour accuracy, compliance and daily records. It combines scheduling, timesheets, site diaries and payroll‑ready data in one workflow, so you’re not stitching together multiple tools or paying for features you don’t need.
Neo captures site diaries, photos, timesheets and variations as the work happens, creating clear, time‑stamped records linked to each project. When questions arise around hours, delays or scope, subcontractors have defensible evidence ready, reducing disputes, supporting claims and helping payments move faster.
Site crews use Neo’s Field App to log timesheets, site diaries and forms, while office teams manage scheduling, compliance, reporting and payroll from the Admin Console.
Neo subcontractor software pricing is structured around packages that scale with your business. Costs depend on factors like workforce size and operational needs, ensuring subcontractors only pay for what they use. A demo is the best way to understand which package fits your business and expected ROI.
Why choose Neo over other construction software
Honest answers to the questions subcontractors ask when they are comparing Neo against generic construction management software or sticking with separate tools.
Neo is subcontractor operations software built to solve common problems around managing crews, labour hours, compliance requirements and site records across multiple projects. Disconnected schedules, manual timesheets, payroll errors and missing site records lead to rework, disputes and margin leakage. Neo replaces fragmented processes with a single platform that keeps labour data, site activity and compliance aligned across every job.
Neo is subcontractor software used by construction businesses managing crews across multiple sites and projects. This includes a wide range of labour‑intensive, field‑based trades, such as concrete placement, concrete pumping, formwork, steel fixing, civil construction and labour hire, that rely on accurate crew scheduling, labour tracking, site documentation and EBA or award compliance to run their business efficiently
Neo is built for subcontractors of different sizes that manage crews across multiple projects. The subcontractor operations software supports both growing teams and larger subcontracting businesses, scaling as workforce size, project count and operational complexity increase.
Spreadsheets and whiteboards rely on manual updates and are often out of date, leading to missed changes, double booking and fragmented records. Neo is subcontractor software that provides real‑time scheduling, automated crew notifications, linked timesheets and site records in a single platform, ensuring crews in the field and teams in the office work from the same up‑to‑date information.
Most construction platforms are built for contractors or project managers. Neo is subcontractor operations software built specifically for subcontractors, focusing on crew scheduling, labour accuracy, compliance and daily records. It combines scheduling, timesheets, site diaries and payroll‑ready data in one workflow, so you’re not stitching together multiple tools or paying for features you don’t need.
Neo captures site diaries, photos, timesheets and variations as the work happens, creating clear, time‑stamped records linked to each project. When questions arise around hours, delays or scope, subcontractors have defensible evidence ready, reducing disputes, supporting claims and helping payments move faster.
Site crews use Neo’s Field App to log timesheets, site diaries and forms, while office teams manage scheduling, compliance, reporting and payroll from the Admin Console.
Neo subcontractor software pricing is structured around packages that scale with your business. Costs depend on factors like workforce size and operational needs, ensuring subcontractors only pay for what they use. A demo is the best way to understand which package fits your business and expected ROI.
Getting started with Neo
What rollout actually looks like, who needs training, and how Neo handles scheduling from day one.
Neo is subcontractor operations software built to solve common problems around managing crews, labour hours, compliance requirements and site records across multiple projects. Disconnected schedules, manual timesheets, payroll errors and missing site records lead to rework, disputes and margin leakage. Neo replaces fragmented processes with a single platform that keeps labour data, site activity and compliance aligned across every job.
Neo is subcontractor software used by construction businesses managing crews across multiple sites and projects. This includes a wide range of labour‑intensive, field‑based trades, such as concrete placement, concrete pumping, formwork, steel fixing, civil construction and labour hire, that rely on accurate crew scheduling, labour tracking, site documentation and EBA or award compliance to run their business efficiently
On site and in the field
Working conditions on construction sites are rarely predictable. Here is how Neo holds up when signal drops, paperwork stacks up or compliance is on the line.
Neo is subcontractor operations software built to solve common problems around managing crews, labour hours, compliance requirements and site records across multiple projects. Disconnected schedules, manual timesheets, payroll errors and missing site records lead to rework, disputes and margin leakage. Neo replaces fragmented processes with a single platform that keeps labour data, site activity and compliance aligned across every job.
Neo is subcontractor software used by construction businesses managing crews across multiple sites and projects. This includes a wide range of labour‑intensive, field‑based trades, such as concrete placement, concrete pumping, formwork, steel fixing, civil construction and labour hire, that rely on accurate crew scheduling, labour tracking, site documentation and EBA or award compliance to run their business efficiently
Working with your existing tools and software
Neo is designed to sit alongside what you already use, not force a replacement.
Neo is subcontractor operations software built to solve common problems around managing crews, labour hours, compliance requirements and site records across multiple projects. Disconnected schedules, manual timesheets, payroll errors and missing site records lead to rework, disputes and margin leakage. Neo replaces fragmented processes with a single platform that keeps labour data, site activity and compliance aligned across every job.
Neo is subcontractor software used by construction businesses managing crews across multiple sites and projects. This includes a wide range of labour‑intensive, field‑based trades, such as concrete placement, concrete pumping, formwork, steel fixing, civil construction and labour hire, that rely on accurate crew scheduling, labour tracking, site documentation and EBA or award compliance to run their business efficiently
Built for Australian subcontracting
Neo is the operations platform Australian subcontractors rely on for scheduling, crew management, timesheets, EBA and award compliance, payroll and site documentation. The answers below explain how Neo works, where it fits within your existing operational processes, and what changes for subcontractors once they move their jobs and projects onto the platform.
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