Construction software Neo: Year in review - 2023
What a year 2023 has been! As the year comes to a close, the Neo construction software team have been reflecting on a pivotal year for the company and our clients. We've seen advancements in our platform, had more innovative business owners partner with us and grown our team. Here's a couple of highlights from 2023:
1. New feature: Making clocking in on site easier with QR codes
The QR code has really had a comeback in the last few years! When we heard that you wanted a simpler way for staff to check in and out and a more seamless way to integrate staff movement data with other project information, including schedules, project details, site diary notes and payroll - we created QR code check in. Learn more here.
Not using QR codes yet? Get in touch with the client success team via support@neointelligence.com.au or reach out using chat support via the Neo Admin Console (see more on this below!).
2. New feature: Revamped, faster project calendar
One of our most loved features is the project calendar. Over the past few months, we have been investing in the creation of a revamped project calendar within the Neo construction software and a beta version is now available to toggle to in your Neo Admin Console:
The beta version is substantially faster to save you even more time and has cleaner workflows as you will see below. This is going to make scheduling is a whole lot easier! The new project calendar is also more scalable so as you add more projects and team members, you won't run into any roadblocks on a scheduling front.
We look forward to launching the complete, new project calendar in early 2024 including handy enhancements like automations and the ability to manage equipment resources. As we continue to build this out, we welcome you to provide any feedback you have via support@neointelligence.com.au
3. Support update: New chat support to get help faster
In October, Chris from Client Success began rolling out our revamped support program including chat within the Neo Admin Console and a new, comprehensive knowledge base. This means you and your team get easier access support when you need it.
To use chat support, simply open the chat window, bottom right in the Neo Admin Console and start typing. If we can't provide you with a knowledge base article to solve the problem right away, you'll be escalated to Chris.
The other benefit for you is that your feedback is captured which helps us make decisions about how we build and advance the Neo platform.
Chat support is being rolled out with a phased approach with all clients having this new communication tool early 2024. If you would like this turned on now, and can't yet see the chat support button in your Neo Console, get in touch with Client Success via support@neointelligence.com.au
4. Shared milestones in 2023
It's been quite a year and while the construction industry has gone through ups and downs, we are humbled to be the tool of choice for many Australian subcontracting companies, supporting improved productivity and growth. Here's some milestones we've hit together this year:
8,000+ projects created
Neo's project management, resource and record keeping feature significantly reduces admin time when compared to the norm for many - whiteboards and spreadsheets. Since inception, Neo clients have created over 8,000 projects in our platform helping increase project visibility and reduce admin time by 75%.
Learn more about Project Management in Neo.
20,000 site diary entries
Using Neo to synchronise site records can help reduce the number of contract disputes by 57%. A much-loved feature of Neo, this year we hit 20,000 site diary entries, up 15% from 2022. Logging data and files is easy to do, on the go, via the Neo Supervisor app. And once uploaded, the data is stored securely for easy access in the future.
Learn more about the Neo Site Diary.
170,000+ forms created
Neo clients have made it clear that digital forms are an easier way of doing things compared to paper. The proof? More than 170,000 new forms created across all areas of compliance. From customisable forms for your industry regulatory requirements to workplace health and safety, Neo's digital forms create an accessible audit trail of important records giving you peace of mind.
Learn more about the custom form builder in Neo.
4,300 individuals across the Neo platform
A purpose-built platform for subcontractors, Neo gives the team time back in their day but transforming painful manual processes to speedier, digital ones - all in one place. More than 4,300 workers - from management, back office to the field - are using the Neo Admin Console and the Supervisor app and Fieldworker app as a better way of working.
Client Success Story
Read how Boral is using Neo across their business for better communication and accountability.
Looking to 2024, as we continue to invest in you and our platform, we look forward to moving the dial on these achievements together, with you.
If you are not yet enjoying the enhanced productivity, profitability, and risk mitigation that Neo Intelligence brings, get in touch today.
Frequently Asked Questions
Construction management software for subcontractors is software that helps subcontracting businesses manage crews, schedules, labour hours, compliance requirements and site documentation across multiple projects. It is designed for labour-intensive, site-based work and supports payroll accuracy, EBA and award compliance and the records needed to verify work performed.
Neo solves common subcontractor problems related to managing crews, labour hours, compliance requirements and site records across multiple projects. Disconnected schedules, manual timesheets, payroll errors and missing site records lead to rework, disputes and margin leakage. Neo replaces fragmented processes with a single platform that keeps labour data, site activity and compliance aligned across every job.
Neo is used by construction subcontractors managing crews across multiple sites and projects. This includes a wide range of labour-intensive, field-based trades, such as concrete placement, concrete pumping, formwork, steel fixing, civil construction and labour hire, that rely on accurate scheduling, labour tracking, site documentation and EBA or award compliance to run their business efficiently.
Neo is suited to subcontractors of different sizes that manage crews working across multiple projects. The platform supports both growing teams and larger subcontractors by scaling as workforce size, project count and operational complexity increases.
Spreadsheets and whiteboards rely on manual updates and are often out of date, leading to missed changes, double booking and fragmented records. Neo provides real-time scheduling, automated crew notifications, linked timesheets and site records in a single platform, ensuring teams in the field and in the office work from the same up-to-date information.
Neo pricing is structured around packages that scale with your business. Costs depend on factors like workforce size and operational needs, ensuring subcontractors only pay for what they use. A demo is the best way to understand which package fits your business and expected ROI.
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